Effective Date: 17 sept 2026
1. Scope and Overview
This Privacy Policy explains how Seenoah (“Seenoah,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information. It applies to:
Visitors to our website(s) (the “Site”)
Prospective clients who contact us or request a proposal
Clients and their authorized users who engage Seenoah for software development and AI solutions services (“Services”)
Individuals whose personal data we process on a client’s behalf while performing Services
Where Seenoah processes personal data on behalf of a client as part of delivering Services (for example, data within a client’s application or database that we build or maintain), Seenoah acts as a service provider/processor for that data, and the client’s own privacy policy and instructions govern that data; this Policy describes our practices as a business in that relationship, not the client’s own collection or use of end-user data.
By using our Site or Services, you acknowledge the practices described in this Policy. This Policy does not apply to third-party websites, products, or services that may be linked from our Site or referenced in our Services.
2. Information We Collect
Information you provide directly:
Contact details (name, email, phone, company, job title) submitted via contact forms, proposal requests, or email
Information shared during onboarding, discovery calls, or project scoping (business needs, technical requirements)
Billing and payment details (billing name, address; payment card data is processed directly by our payment processor and is not stored by Seenoah)
Communications with us (emails, meeting notes, support requests)
Login credentials or access details you provide to enable us to perform Services (e.g., repository or hosting access), used solely for that purpose
Information collected automatically:
Device and usage data (IP address, browser type, operating system, pages viewed, referring URLs, timestamps)
Cookies and similar tracking technologies (see Section 5)
Information from third parties:
Data from analytics providers, advertising platforms, or publicly available business sources (e.g., LinkedIn, company websites) used for outreach and business development
3. How We Use Information
We use personal information to:
Respond to inquiries, prepare proposals, and communicate about potential or active engagements
Deliver, maintain, and support our Services under an active Order
Process payments and manage billing
Operate, secure, and improve our Site and internal systems
Send administrative communications (service updates, invoices, policy changes)
Send marketing communications, where permitted, which you may opt out of at any time
Analyze Site usage to understand visitor behavior and improve content
Comply with legal obligations, enforce our agreements, and protect against fraud or misuse
We do not sell personal information, and we do not use client project data for purposes unrelated to delivering the Services without the client’s consent.
4. Legal Bases for Processing (EEA/UK/Swiss Visitors)
f you are located in the European Economic Area, United Kingdom, or Switzerland, we process your personal data under the following legal bases:
Contract: to take steps at your request before entering into, and to perform, an engagement with you
Legitimate interests: to operate and improve our Site and business, respond to inquiries, and conduct direct marketing to businesses, provided this is not overridden by your interests or fundamental rights
Consent: for non-essential cookies and certain marketing communications, which you may withdraw at any time
Legal obligation: to comply with applicable tax, accounting, or other legal requirements
5. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies (such as web beacons and local storage) to:
Enable core Site functionality
Remember your preferences
Understand how visitors use the Site (via analytics tools)
Support advertising and measure the effectiveness of our marketing, where applicable
You can control cookies through your browser settings, including blocking or deleting them; doing so may affect Site functionality. Where required by law (including for EEA/UK/Swiss visitors), we will request your consent before setting non-essential cookies via a cookie banner or similar mechanism, and you may withdraw consent at any time.
6. How We Share Information
We do not sell personal information. We may share it with:
Service providers who perform functions on our behalf (hosting, cloud infrastructure, analytics, email delivery, payment processing, scheduling), bound by confidentiality and data protection obligations
Professional advisors (lawyers, accountants) as needed to operate our business
Business transfer parties, in connection with a merger, acquisition, financing, or sale of assets, subject to standard confidentiality protections
Legal and safety authorities, when required by law, subpoena, or court order, or to protect the rights, property, or safety of Seenoah, our clients, or others
Affiliates or subcontractors engaged to help deliver Services, subject to confidentiality obligations at least as protective as this Policy
Any sharing of client project data with subprocessors is limited to what is necessary to deliver the Services.
7. International Data Transfers
Seenoah is based in the United States, and personal information we collect may be transferred to, stored, and processed in the United States or other countries that may have data protection laws different from those in your jurisdiction. Where we transfer personal data from the EEA, UK, or Switzerland to the United States, we rely on appropriate safeguards, such as Standard Contractual Clauses or another valid transfer mechanism recognized under applicable law.
8. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including:
For the duration of an active client relationship, plus a period afterward as needed for accounting, tax, legal, or dispute-resolution purposes (generally up to seven (7) years for billing and contract records, unless a longer period is required by law)
Website inquiry and marketing data, until you opt out or up to three (3) years of inactivity, whichever is earlier
Access credentials provided for a project, deleted or revoked upon project completion or termination unless retention is required for support obligations
When personal information is no longer needed, we securely delete or anonymize it.
9. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Access — request a copy of the personal data we hold about you
Correction — request correction of inaccurate or incomplete data
Deletion — request deletion of your personal data, subject to legal exceptions
Restriction or objection — request that we restrict or stop certain processing, including direct marketing
Portability — request a copy of your data in a structured, machine-readable format
Withdraw consent — where processing is based on consent, withdraw it at any time without affecting prior lawful processing
Lodge a complaint — with your local data protection authority (for EEA/UK/Swiss residents) if you believe we have not complied with applicable law
To exercise any of these rights, contact us using the details in Section 14. We will respond within the timeframe required by applicable law, and may need to verify your identity before fulfilling a request.
10. Data Security
We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction, including access controls, encryption in transit for sensitive data, and restricted internal access on a need-to-know basis. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If we become aware of a data breach affecting your personal information, we will notify affected individuals and applicable authorities as required by law.
11. Children’s Privacy
Our Site and Services are directed at businesses and are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
12. Third-Party Links
Our Site or communications may contain links to third-party websites or services not operated by Seenoah. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies before providing any personal information.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated Policy on our Site with a revised Effective Date, and, for material changes, will provide additional notice where required by law (such as an email notice or prominent Site notice). Your continued use of our Site or Services after an update constitutes acceptance of the revised Policy.
14. Contact Us
If you have questions, requests, or concerns about this Privacy Policy or our data practices, contact us at:
Seenoah Email: privacy@seenoah.com
EEA/UK/Swiss residents may also have the right to lodge a complaint with their local data protection supervisory authority.